Privacy Policy

Last updated: May 21, 2025

Core Minds Academy ("we," "us," or "our") is committed to protecting the privacy of our users — especially children. This Privacy Policy explains how we collect, use, share, and protect information in relation to our online educational services. By using Core Minds Academy, you agree to the practices described in this policy.

1. Information We Collect

  • We collect information you provide directly, including your name, email address, phone number, and your child's name and grade level when booking classes or creating an account.
  • We automatically collect certain usage data such as IP address, browser type, pages visited, and session duration to improve our service.
  • We use cookies and similar tracking technologies to enhance your experience on our platform.

2. How We Use Your Information

  • To provide, operate, and maintain our educational services and platform.
  • To schedule and manage your child's classes and match them with appropriate teachers.
  • To send you confirmations, progress reports, and important account communications.
  • To send marketing communications if you have opted in (you may opt out at any time).
  • To improve our services through analytics and research.

3. Data Sharing

  • We do not sell, trade, or rent your personal information to third parties.
  • We may share data with trusted service providers who assist us in operating our platform (e.g., payment processors, email services) under strict confidentiality agreements.
  • We may disclose information if required by law or to protect the safety of our users.

4. Child Privacy (COPPA Compliance)

  • We take the privacy of children very seriously. We collect minimal information about children — only their first name and grade level — which is necessary to provide our educational service.
  • All child data is stored securely and is never used for advertising purposes.
  • Parents and guardians can request deletion of their child's data at any time by contacting us at privacy@coreminds.academy.

5. Data Security

  • We implement industry-standard security measures including SSL/TLS encryption, secure data storage, and regular security audits.
  • All class sessions are conducted on encrypted video connections.
  • Access to personal data is restricted to authorized personnel only.

6. Your Rights

  • You have the right to access, correct, or delete your personal data at any time.
  • You may withdraw consent for marketing communications at any time via the unsubscribe link in any email.
  • EU/UK residents have additional rights under GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.
  • To exercise any of these rights, contact us at privacy@coreminds.academy.

7. Data Retention

  • We retain personal data for as long as necessary to provide our services or as required by law.
  • Account data is retained for 24 months after account closure, after which it is securely deleted.
  • Class recordings are retained for 12 months and then deleted unless you request otherwise.

8. Contact Us

  • For any privacy-related questions, requests, or concerns, please contact our Data Protection Officer at:
  • Email: privacy@coreminds.academy
  • We will respond to all requests within 72 hours.